DETAILS

CRISIS MANAGMENT

Police Car

RESPONDER ASSISTANCE
PROGRAMS | RAP

Continual exposure to stress and traumatic events has a significant impact on mental health and wellness

Hands Typing

Stepstone Telehealth Benefits

FIRST RESPONDER NUMBERS

of police officers have reported experiencing a traumatic event

*Viol anti et al. 2007

of First Responders show clinical signs

of PTSD

*University of Arkansas

of Firefighters & EMS professionals have contemplated suicide

Abbot et al. 2015

of EMS don't have time to recover between events

Bentley et al. 2013

OUR RAP

CONFIDENTIAL WELLNESS VISIT

  • Not an assessment or examination

  • Mandatory annual Telehealth visit (60 minutes) with a licensed clinician

  • Opportunity for officers to experience the Telehealth process and work with a clinician

  • Crucial to normalizing client–clinician communication

INDIVIDUAL & GROUP THERAPY

  • Resiliency strategies to manage stress

  • Improve professional communication skills

  • Identify ways to find healthy support

  • Offer collaboration among peers and family

  • Flexible scheduling around job needs and lifestyle

DEPENDENTS, FAMILIES, AND SIGNIFICANT OTHERS

  • Voluntary 1-on-1 confidential Telehealth session

  • Licensed clinician sessions (60 minutes)

  • Connecting family members and loved ones no matter their location

  • Ongoing communication and trauma management

CRITICAL INCIDENT

ON THE GROUND

  • 24/7 Critical Incident Response Team (CIRT)

  • Team includes veteran first responders and certified & licensed trauma-trained clinicians

  • We utilize the nationally accepted CISM model from the ICISF

PROFESSIONAL TEAM

  • Our team consists of retired first responders, military, legal, medical, and professional support personnel

  • We have expertise in trauma care, mental health, crisis management leadership, and response

EARLY RESPONSE

  • Our team may provide situational assessments, communication assistance and can also connect with community based programs and other services

  • Our decades of law enforcement experience coupled with media management and crisis communications provides a unique perspective

BENEFITS

ONLINE COUNSELING

UNIVERSAL ACCESS

  • Easy, private, quick, and convenient way to connect

  • Provides counseling in a secure environment

  • Eliminates the time and expense traveling to a clinician

PRIVACY SAFEGUARDS

  • Stepstone Connect provides a “Firewall” between an employee & employer

  • Allows treatment in a safe and confidential environment

  • Anonymity is central to the design and mechanics of our virtual behavioral-health services

  • Confidentiality ensures individuals who want assistance will be comfortable with the procedural safeguards

  • Our encrypted platform and procedures exceed Federal HIPPA rules & regulations

MAINTAIN PROPER LIFE BALANCE

  • Stepstone's RAP allows employees to continue operating in their current work environment

  • RAP empowers first responders to speak with specialized clinicians at times and from locations of their choosing

CLINICIANS

RAP CLINICIANS

NATIONALLY CERTIFIED

  • Our RAP clinicians are CFRC certified, culturally competent, and understand the job

  • We employee nationally recognized, trauma-informed therapists

  • Our RAP team includes first responders, doctors, clinicians, critical incident specialists, and other professionals dedicated to wellness

ACCREDITATIONS

  • Stepstone Connect is accredited by The Joint Commission and follows “Best Practices” for delivering Telehealth services established by the Telebehavioral Health Institute

  • We utilize the nationally accepted CISM model from the ICISF